AGENT OPS BLUEPRINT · A KODIA NEXT SERVICE

New workflows. New agents. New operating models.

kodia designs the operating model where humans, agents, and systems actually work together — and we've been shipping custom software for small business owners for five years before that. Two services. One team.

Now BookingQ3 2026
8-week engagement
Nearshore LATAM team
HUMANSAGENTSSYSTEMSOps leadapprovesSales repasksExecreviewsIntake agentroutes workResearch agentgathersExecution agentactsAudit agentverifiesCRMZohoPaymentsPriorityWarehouseBigQuery
The problem

AI without an operating model is just expensive chaos.

The bottleneck isn't the model. It's the workflow. Owners and operators are drowning in tools without a clear picture of who does what — humans, agents, or systems — and how the work actually moves between them.

01
"We bought five AI subscriptions last year. I don't think anyone uses three of them."
— COO, 80-person services firm
02
"Every team is running their own ChatGPT experiment. Nobody can tell me what's actually in production."
Founder, fintech SMB
03
"The AI does the easy 70%. The last 30% — the integrations, the approvals, the edge cases — that's where we get stuck."
Head of Ops, logistics company
Two services

We meet you where you are on the curve..

Most of what's below this point is about our flagship AI offering, the AgentOps Blueprint. But that sits on a deeper foundation — five years of shipping custom software for small business owners. You can hire us for either, or sequence both.

Rescue · SOS

Already built something with AI and now it's stuck or broken ? We help you rescue it — no judgement.

See the Rescue service →
What's inside the blueprint

Four artifacts. Eight weeks.
Two agent shipped.

The AgentOps Blueprint isn't a slide deck or an audit report. It's the operating model your team will actually use — plus a working agent in production by the time we hand it over.

01
Workflow Map
We map your top 3 workflows end-to-end: handoffs, tools, decisions, edge cases. Where humans add judgment, where they're stuck on rework.
WEK 1-2
02
Agent Catalog
Which jobs are agent-ready today, which need humans in the loop, which need redesign first. Scored by ROI and risk.
WEEK 2
03
Human + Agent Org Chart
A revised operating model. Who owns what. Where agents report into humans. How escalations and audits work.
WEEK 3
04
First Agents in Production
We build, ship, and operate the highest-ROI agent from the catalog. Real integrations. Real users. Real reliability.
WEEK 3-7
05
Handoff & Operate
Your team owns it from here — or we run it as a managed service. Either way, you´re ready to scale.
WEEK 8+
What you walk away with

Four artifacts your team can actually use.

Workflow map
Every handoff, decision, and edge case in your top workflows — drawn so anyone on your team can read it.
Agent catalog
A scored list of every job an agent could do at your company — ranked by ROI, risk, and readiness.
Human + agent org chart
Your new operating model. Who owns what. How escalations work. Where the humans are irreplaceable.
First agents, in production
Not a prototype. Real agents doing real work with real integrations — by week 7 at the latest.
Receipts · kodia solutions
"What started as a simple automation tool grew into a powerful business platform — built to evolve."
Clearpay × kodia · Merchant services
~0
Manual hours/month on commission reconciliation
100%
Sales rep visibility into earnings via self-service
3
Live integrations: payments, accounting, reporting
5+
Years of compounding partnership (and counting)
Ready when you are

What would your business look like if it ran itself — properly?

A 30-minute discovery call. We map one of your workflows together, live. You leave with a one-page sketch and a sense of what's actually possible. No deck, no pitch.

Book a discovery call